We operate the technology of financial entities with guaranteed continuity, managed security and digital experiences that compete with neobanks.
24/7 proactive monitoring, active redundancy and incident management. NOC + service desk specialized in banking. We operate so that the platforms remain active.
E-SOC 24/7, SIEM/XDR, threat hunting with MITER ATT&CK mapping and identity governance (Integra ID) designed for the risks of the Colombian financial sector.
Digital office, onboarding with biometrics, self-management kiosks and omnichannel service with Aurora AI so that the banking customer has a first-class experience.
Predictive models with Power Platform, Aurora AI for operational decisions, fraud detection and executive dashboards integrated into the banking core.
Yeapdata operates the technological platform of the financial sector as an extended IT area: co-creation, results-based management and continuous improvement from diagnosis to permanent evolution.
High regulation, evolving threats, and customers demanding top-notch digital experiences.
Repetitive incidents that saturate the IT team without control or structural improvement of the service.
Sophisticated attacks on core platforms, APIs and digital channels in continuous evolution.
Slow or fragmented channels that generate friction and loss of customers to neobanks.
Without KPIs and traceability, IT decisions are made on intuition rather than real data.
Standards that require traceability, governance and permanent auditing. PCI-DSS and ISO standards.
Without operational analytics or predictive models, failures are surprising rather than prevented.
From the service desk to conversational AI, we cover every layer of the banking operation.
Specialized financial services desk, N1 to N3 support, multi-vendor coordination of core systems and self-management via Aurora IA.
SIEM/XDR, hardening, threat hunting and identity governance adapted to risks in the Colombian and international financial sector.
Financial self-management kiosks, digital onboarding with biometrics and identity validation, electronic signature integrated into the banking core.
Unified monitoring of core, digital channels, APIs and user experience. Correlation of events and intelligent alerts with anomaly detection.
Banking contact center (CCaaS), conversational AI for financial self-management and smart spaces with UCaaS in branches.
Demand models, fraud detection, portfolio analytics and executive dashboards.
Financial self-management spaces and digital experience that transform the branch into a point of value for the customer.
Hardening, detection and response with multi-vendor visibility designed for the Colombian and international financial ecosystem.
Virtual assistants for the financial sector: product self-management, balance inquiries, operational support and sentiment analysis.
Intelligent visual monitoring and predictive analytics for financial operations: operational security in branches and demand planning.
Yeapdata tools integrated into the banking ecosystem for full visibility and control.
Customizable banking chatbot with sentiment analysis, product self-management and intelligent escalation to the human agent.
Security monitoring and compliance with protocols in bank branches using artificial intelligence and computer vision.
Automation of financial processes, auditing and integration with Microsoft 365 systems.
Unified visibility of operations, ticketing, KPIs and SLAs. Executive dashboards connected to the Yeapdata operating model.
Schedule a diagnostic session. We identify the main operational risks, opportunities to enhance your business and security gaps of your entity, and we present you with a tailored operating model.